Water damage guides

Short, practical reading for the hour after you find water, the days a flood warning is out, and the insurance questions after.

Call (425) 555-0150Free to call, any hour.

Found water in the house? What to do in the first hour
Most of the damage from a leak happens in the first day as floors and walls soak it up. Work through these steps in order while help is on the way.
Does homeowners insurance cover water damage in Washington?
Usually, if the water came from inside the house and happened suddenly. Here is how most Washington policies sort it out.
Issaquah Creek is rising: how to prepare and recover
Issaquah Creek floods every few years in big winter storms. Here is what to do before, during and after.

Before you dial, have these ready

Where the water started, if you can tell: a supply line, the water heater, a toilet, a dishwasher, the creek, or rain getting in.
Whether it is clean water, gray water from an appliance, or sewage.
Which rooms and floors got wet, and about how long ago it started.
Whether the water and the power to the wet rooms are off.
Your neighborhood or nearest cross street, so the call goes to a crew that works your part of town.

Plan on a couple of minutes on the phone. That is usually enough to reach a local company and get a time for someone to come out.

The call is free. You don't have to hire anyone.